30 March 2016
Launched in 2006, Hiteshi, a global IT services company has made Outsourcing Process more intelligible. It has led to rational thinking on how businesses can add meaningful value and get undeviating lucrative impact beyond the bottom line by outsourcing their work. Hiteshi has delivered IT solutions to businesses ranging from startups to fortune 500 companies.
At times, when companies go about business process outsourcing, they are in fact thinking about a tactical improvement in operations. For many, hiring an offshore agency is a “Faster and Cheaper” means to keep their business trim — which narrows down the scope of outsourcing as an industry. The company perceives outsourcing services in a wider context. It is a transforming initiatives that help businesses boom, even during the times of disruption.
“Ameliorating the combination of right talent and technology that can be leveraged together to bring all inclusive business solutions is a key to specialized outsourcing services, says Manoj Mirchandani, CEO of the company. “
Hiteshi’s industry-specific approach incorporates a comprehensive domain knowledge, consulting & functional expertise to revolutionize clients’ business operations. Bringing people from across the organization to ensure that collective creative efforts are involved in every given engagement.
The company is intent on aligning solutions with clients’ business goals, foreseeing their long-term needs and becoming a participant who accompanies clients’ in-house skills. Assuming responsibility for an entire process and not just individual systems or stages, gives company the potential to offer new, business-outcome based metrics for those set of processes in the business of clients.
“The time is now when businesses should subsidize the quality of operations, services and deliverables that directly propel customer loyalty and revenues, at the same time keeping the costs in check. This can be made feasible through outsourcing, as it enables to leverage talent, boost productivity and minimize costs.” says Meera Gadodia, Marketing Head, Hiteshi.
Benefits delivered by Hiteshi in terms of business outcomes have been impressive:
350+ Applications Delivered
Clientele in 21 Counties
100+ Skilled Professionals
90% Client Retention Rate
All this is a result of constant result-driven efforts and recognizing IT outsourcing with a wider context. Moreover, the holistic understanding of the link between people, processes and technology systems in delivering a process and a long-term commitment to ongoing improvement is what makes the company’s outsourcing services, a much better option.